Return Policy

Last updated March 09, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your refund or exchange. We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned or exchanged: used or out of original packaging.

For defective or damaged products, please get in touch with us at the contact details below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please get in touch with us at +971 58 590 2690 or email [email protected].