Return Policy 

Last updated March 09, 2023

‘Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full
refund or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached


To return an item, please email customer service at hello@browsandips ae to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item
securely in its original packaging, and mail your return to the following address:

Brows & Lips

Attn: Returns.


Building °S P Metro — Umm Al Sheif ~ Dubai — United Arab Emirates

Dubai, 50000 50000
United Arab Emirates

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process
your return or exchange. We will notify you by email when your return has been processed


The following items cannot be returned or exchanged:
«used or out of original packaging

For defective or damaged products, please get in touch with us at the contact details below to arrange a refund or exchange.


If you have any questions concerning our return policy, please get in touch with us at

[email protected]